Location: Lombard, IL
The Systems Analyst will join our growing team working on a variety of client infrastructure and support projects.
Responsibilities:
- Identify and resolve hardware, software, and/or networking issues by conducting tests, analyzing the problem, and providing suggestions for solutions.
- Install new hardware systems, Operating system, and software upgrades.
- Provide technical and/or operational training as needed.
- Document hardware configuration information, software configuration administration, network performance, and network layouts on a regular basis.
- When necessary, travel to the Clients’ offices or server locations for onsite duties.
- Flexible to do night and/ or weekend work.
Qualifications:
- Bachelor’s degree in Information Technology or related field and/or relevant work experience required
- Windows Active Directory Domain Services experience
- Group Policy Management experience
- Server BCDR experience (virtual and physical)
- ESXi and Hyper-V experience
- Windows Server experience
- 3+ years of experience as a Server Support Analyst or Server Engineer
- Print and file server configuration, file permission application and securities (Windows server)
- Strong understanding of server infrastructure and server hardware
- A self-starter able to work independently but comfortable working in a team environment
- Good analytical and problem-solving skills
- Ability to think through problems and visualize solutions
- Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, and controllers
- Ability to create accurate network diagrams and documentation for design and planning network communication systems
- Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
- Ability to work with all levels of staff within and outside of IT and outside the organization
- Experience with Veeam required
- AWS or Azure Cloud computing experience is a plus
- Network security experience a plus
